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Terms of Service

Last updated: July 4, 2025

1. Acceptance of Terms

Welcome to Iperprilis Bakery. These Terms of Service ("Terms") govern your use of our website located at www.iperprilis.com and any related services provided by Iperprilis Bakery ("Company," "we," "us," or "our"). By accessing or using our services, you agree to be bound by these Terms. If you disagree with any part of these Terms, you may not access our services.

2. Description of Services

Iperprilis Bakery provides online ordering and delivery services for baked goods, including but not limited to breads, cakes, pastries, and other desserts. We also offer custom cake design services and catering for special events.

3. User Accounts

3.1 Account Creation

To place orders, you may be required to create an account. You agree to provide accurate, current, and complete information and to update such information as necessary to keep it accurate, current, and complete.

3.2 Account Security

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to immediately notify us of any unauthorized use of your account.

4. Orders and Payment

4.1 Order Placement

When you place an order, you are making an offer to purchase the products at the prices then in effect. We reserve the right to accept or decline your order for any reason. Order confirmation will be sent via email.

4.2 Pricing

All prices are displayed in Canadian dollars (CAD) and include applicable taxes unless otherwise stated. We reserve the right to change prices at any time without notice.

4.3 Payment

Payment is required at the time of order placement. We accept major credit cards and other payment methods as specified on our website. By providing payment information, you represent that you are authorized to use the payment method.

4.4 Order Modifications

Orders can be modified or cancelled up to 24 hours before the scheduled delivery or pickup time. Custom orders may have different modification policies.

5. Delivery and Pickup

5.1 Delivery Areas

We deliver to specified areas within Canada. Delivery fees and minimum order requirements may apply and will be displayed at checkout.

5.2 Delivery Times

Delivery times are estimates and may vary due to weather, traffic, or other unforeseen circumstances. We will make reasonable efforts to deliver within the specified timeframe.

5.3 Pickup Orders

Pickup orders must be collected during our business hours. Uncollected orders may be disposed of after 24 hours, and no refund will be provided.

6. Custom Orders

6.1 Custom Cake Orders

Custom cake orders require advance notice and may require a deposit. Specific terms for custom orders will be communicated at the time of order placement.

6.2 Design Approval

Custom designs must be approved by the customer before production begins. Changes after approval may incur additional charges.

7. Food Safety and Allergens

7.1 Allergen Information

We provide allergen information for our products, but cross-contamination may occur. Please inform us of any allergies or dietary restrictions when placing your order.

7.2 Food Handling

Once products leave our premises, we are not responsible for food safety. Products should be consumed within recommended timeframes and stored properly.

8. Cancellation and Refund Policy

8.1 Standard Orders

Standard orders can be cancelled up to 24 hours before delivery or pickup for a full refund. Cancellations within 24 hours may incur a cancellation fee.

8.2 Custom Orders

Custom orders have specific cancellation policies depending on the complexity and timeline. These will be communicated at the time of order placement.

8.3 Refund Process

Approved refunds will be processed within 5-7 business days to the original payment method.

9. Quality Guarantee

We stand behind the quality of our products. If you are not satisfied with your order, please contact us within 24 hours of delivery or pickup. We will work to resolve any issues, which may include replacement products or refunds at our discretion.

10. Intellectual Property

All content on our website, including text, graphics, logos, images, and software, is the property of Iperprilis Bakery and is protected by copyright and other intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written permission.

11. User Conduct

You agree not to use our services for any unlawful purpose or in any way that could damage, disable, overburden, or impair our website or services. Prohibited activities include but are not limited to:

  • Violating any applicable laws or regulations
  • Transmitting harmful or malicious code
  • Attempting to gain unauthorized access to our systems
  • Interfering with other users' use of our services
  • Providing false or misleading information

12. Privacy

Your privacy is important to us. Please review our Privacy Policy, which describes how we collect, use, and protect your personal information.

13. Limitation of Liability

To the fullest extent permitted by law, Iperprilis Bakery shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or use, arising out of or related to your use of our services.

14. Indemnification

You agree to indemnify and hold harmless Iperprilis Bakery, its officers, directors, employees, and agents from any claims, damages, losses, liabilities, costs, and expenses arising out of your use of our services or violation of these Terms.

15. Force Majeure

We shall not be liable for any failure to perform our obligations due to circumstances beyond our reasonable control, including but not limited to acts of God, war, terrorism, pandemic, government actions, or natural disasters.

16. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Ontario, Canada, without regard to its conflict of law provisions. Any legal action or proceeding shall be brought exclusively in the courts of Ontario.

17. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that the remaining provisions remain in full force and effect.

18. Entire Agreement

These Terms constitute the entire agreement between you and Iperprilis Bakery regarding your use of our services and supersede all prior agreements and understandings.

19. Modifications

We reserve the right to modify these Terms at any time. Updated Terms will be posted on our website with a new effective date. Your continued use of our services after the changes take effect constitutes acceptance of the updated Terms.

20. Termination

We may terminate or suspend your account and access to our services immediately, without prior notice, for any reason, including if you breach these Terms.

21. Contact Information

If you have any questions about these Terms, please contact us:

Iperprilis Bakery
1234 Baker Street
Toronto, ON M5V 3A8
Canada

Email: [email protected]
Phone: +1 (416) 555-0123

22. Business Hours

Our business hours are Monday through Saturday, 7:00 AM to 7:00 PM, and Sunday, 8:00 AM to 5:00 PM. Holiday hours may vary.

23. Age Requirement

You must be at least 18 years old to use our services. By using our services, you represent and warrant that you are at least 18 years old.

24. Acknowledgment

By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.

Iperprilis Bakery

Premium artisan bakery serving Canada with fresh, handcrafted desserts and baked goods.

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Contact

1234 Baker Street
Toronto, ON M5V 3A8

Phone: +1 (416) 555-0123

Email: [email protected]

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